484 674 5754 lea@leabrovedani.com
The affect one scared or angry person can have in an organization is what I call “the startled bird syndrome”. When you watch a flock of birds, if one is scared they all start taking off. The message the one bird sends is instant “We’re in danger, get the flock out of here”. In the … Read more
You might have noticed that there wasn’t a blog posted yesterday. I reached out to my friend. Sincerely and with the right intention I left a voice message and an email and asked that we have an opportunity to talk. Staring at the phone didn’t make it ring. Darn it, I was ready to resolve … Read more
This is got to be one of the lamest childhood taunts going but I just found myself using a variation on a person I was upset with. Makes me wonder if all of that money I spent on getting to the master level in emotional intelligence should be refunded. In an emotional exchange even the … Read more
It’s been a difficult day. Small piles of misunderstandings are now big mountains of miscommunication and fractured friendships. Sigh! Why can’t life be easier? My usual way is to take things head on but I know through my work in emotional intelligence that people will hold on tighter to their view and opinion if you … Read more
Most people assume that I am an extrovert because I am a professional speaker and work as a trainer. My scores for introversion/extroversion are right on the line so although I can “turn it on” when I need to, I am much more comfortable in intimate settings with close friends. When I need to get … Read more
Most companies believe that they are trusted but don’t understand what they are doing to erode the trust. Have you ever called a company or service provider and been told “I’m sorry, it’s not our policy”? I don’t know about you but I find it infuriating to be treated as a policy instead of an … Read more
Hi, I’m sitting looking out the window at a dreary grey day. I’m looking for inspiration but it’s just not coming to me. Ever had one of those days? When you are supposed to be brilliant but the weather, the mood or the atmosphere just isn’t doing it for you? Well, here’s what you do. Take … Read more