There was a large boom and the floor of our room shook. Our dog Athena jumped up on the bed and tried to crawl under the covers. We bolted up right looked at each other and said “What the heck was that?!
I’m excited about the new book I’m writing on trust and wanted to give you a sneak peak. It’s going to be published early next year, but I couldn’t wait to show you a little bit of it.
I would love to hear your thoughts and feedback!
They received a huge stack of speaker applications but when my friend Paula Morand gave the event organizer a call and gave me a glowing recommendation it made all the difference to the people deciding who to hire. I got the keynote and the opportunity to spread my message of trust to a new audience. Paula knows the organization and is well respected by the people in power. She’s seen me present. She knows what I talk about and her referrals are golden. It’s gone both ways. I’ve referred people to Paula and have called and tipped the scale on the plus side for Paula when a colleague who was vacillating on using her services. I have a great deal of respect for Paula and I know she feels the same.
It got me thinking. What do you absolutely need to know to give a good referral? What must you do to get a referral?
What if we worked at tolerance? I read a post hiding bigotry and hatred by posing it as a fight against political correctness. It was dishonest and untrustworthy. They posited that not accepting their fight against “political correctness” was a sign of intolerance, weakness and dangerous to society because it hides the “real” problems. They weren’t talking about political correctness, which is meant to stand for fairness and open-mindedness, but the new subverted meaning, which is described as a condescending way of talking and elitist principles that wastes time.
Did you know that I lived in India for a year from 2011 to 2012? Ric was on an assignment that was supposed to last 3 years which unfortunately was shortened to one year but oh my, what a year. I love India! It was a year where I got to write, speak in exotic … Read more
I made a comment to a friend the other day about how people are connecting on Facebook and sharing their opinions on everything political. I said I liked and trusted people more when I didn’t know their politics. I should add I trust people more when their politics are the same as mine. I was … Read more
It was Eleanor Roosevelt who said, “Learn from the mistakes of others. You can’t live long enough to make them all yourself.” I don’t know about you, but I’d much rather learn from someone else’s screw-up. It’s less painful, and your reputation doesn’t suffer.
The look was what got me. It was visible hurt and embarrassment of being put down in front of others over something that should have been quietly discussed in private. If you want people to trust you and show you care about them, praise in public, critique in private. A business issue or a personal … Read more
There are lots of great reasons to be trustworthy. For one, high trust companies make more money. Barbara Brooks Kimmel is the CEO and cofounder of Trust Across America-Trust Around the World and their mission is to help organizations build more trust. She created a framework for measuring trust in businesses she calls FACTS. It … Read more
I don’t use telling the truth as part of my trust model, for very good reasons. Why? It was one of the discussions on Facebook that had people taking sides. Each side threw their collective facts at the discussion; each firmly entrenched in their beliefs and not willing to be swayed. At the end of … Read more