What if we worked at tolerance? I read a post hiding bigotry and hatred by posing it as a fight against political correctness. It was dishonest and untrustworthy. They posited that not accepting their fight against “political correctness” was a sign of intolerance, weakness and dangerous to society because it hides the “real” problems. They weren’t talking about political correctness, which is meant to stand for fairness and open-mindedness, but the new subverted meaning, which is described as a condescending way of talking and elitist principles that wastes time.
Did you know that I lived in India for a year from 2011 to 2012? Ric was on an assignment that was supposed to last 3 years which unfortunately was shortened to one year but oh my, what a year. I love India! It was a year where I got to write, speak in exotic … Read more
I made a comment to a friend the other day about how people are connecting on Facebook and sharing their opinions on everything political. I said I liked and trusted people more when I didn’t know their politics. I should add I trust people more when their politics are the same as mine. I was … Read more
It was Eleanor Roosevelt who said, “Learn from the mistakes of others. You can’t live long enough to make them all yourself.” I don’t know about you, but I’d much rather learn from someone else’s screw-up. It’s less painful, and your reputation doesn’t suffer.
The look was what got me. It was visible hurt and embarrassment of being put down in front of others over something that should have been quietly discussed in private. If you want people to trust you and show you care about them, praise in public, critique in private. A business issue or a personal … Read more
There are lots of great reasons to be trustworthy. For one, high trust companies make more money. Barbara Brooks Kimmel is the CEO and cofounder of Trust Across America-Trust Around the World and their mission is to help organizations build more trust. She created a framework for measuring trust in businesses she calls FACTS. It … Read more
I don’t use telling the truth as part of my trust model, for very good reasons. Why? It was one of the discussions on Facebook that had people taking sides. Each side threw their collective facts at the discussion; each firmly entrenched in their beliefs and not willing to be swayed. At the end of … Read more
I was presenting a workshop on trust and doing a section on when and how to apologize, and one of the participants asked for advice. She wanted to know how to apologize to a co-worker who was offended by something she had said. I was preparing to hear something along the lines of “I said … Read more
In the range of problems I thought I would have to deal with in my life, rabies didn’t even make the top thousand. And I discovered that trusting our public services can be difficult, even when you want to. Raccoons are nocturnal animals, so seeing one strolling in your yard in the middle of the … Read more
Sometimes the simplest things are the hardest to learn. Have you ever watched a baby learn to walk? It makes you wonder why we’re not all still wobbling around, falling on our kiesters and bumping our heads. The same goes for leadership. Once we’ve learned the most complex skill, well, it becomes as automatic and … Read more