What do you do when you have to tell your staff information that you may not agree with? The following is an excerpt from Trust ME – Restore Belief & Confidence in an Uncertain World. It gives you tips on how to deliver difficult news.
Loving and Trusting the Most Important Person in Your Life
It may be hard for you to love and trust this person. They’ve made promises to you over and over again, just to break them without consideration. They have been verbally abusive and others have noticed and been uncomfortable. It’s not always bad. Sometimes they surprise you and come through in the biggest way, exceeding … Read more
Referrals – What you absolutely need to know!
They received a huge stack of speaker applications but when my friend Paula Morand gave the event organizer a call and gave me a glowing recommendation it made all the difference to the people deciding who to hire. I got the keynote and the opportunity to spread my message of trust to a new audience. Paula knows the organization and is well respected by the people in power. She’s seen me present. She knows what I talk about and her referrals are golden. It’s gone both ways. I’ve referred people to Paula and have called and tipped the scale on the plus side for Paula when a colleague who was vacillating on using her services. I have a great deal of respect for Paula and I know she feels the same.
It got me thinking. What do you absolutely need to know to give a good referral? What must you do to get a referral?
Which is Better: Nice or Kind?
A friend of mine posted a question on Facebook asking, “Are you nice?” Actually, she was much more creative in her ask. She said, “Endangered Species: Nice people. (Are you an endangered species, too?)” My answer was: “I’m told I’m a nice person but really, what I strive for is to be kind.” When I … Read more