What if we worked at tolerance? I read a post hiding bigotry and hatred by posing it as a fight against political correctness. It was dishonest and untrustworthy. They posited that not accepting their fight against “political correctness” was a sign of intolerance, weakness and dangerous to society because it hides the “real” problems. They weren’t talking about political correctness, which is meant to stand for fairness and open-mindedness, but the new subverted meaning, which is described as a condescending way of talking and elitist principles that wastes time.
It was Eleanor Roosevelt who said, “Learn from the mistakes of others. You can’t live long enough to make them all yourself.” I don’t know about you, but I’d much rather learn from someone else’s screw-up. It’s less painful, and your reputation doesn’t suffer.
The look was what got me. It was visible hurt and embarrassment of being put down in front of others over something that should have been quietly discussed in private. If you want people to trust you and show you care about them, praise in public, critique in private. A business issue or a personal … Read more
There are lots of great reasons to be trustworthy. For one, high trust companies make more money. Barbara Brooks Kimmel is the CEO and cofounder of Trust Across America-Trust Around the World and their mission is to help organizations build more trust. She created a framework for measuring trust in businesses she calls FACTS. It … Read more
There are some old nuggets that have been around for so long that I’ve seen people quote them as undeniable truths. Don’t believe in something just because you’ve heard it multiple times or read it on the Internet. If you are going to trust and be trustworthy you need to be discerning. Myth Five: Telling … Read more
I can tell the amount of trust in an organization by the amount of laughter I hear in the hallways. Offices where people trust are more joyful and people aren’t afraid to share their humor. There are times when it takes me a long time to get the words out of my head and onto … Read more
This is neither a rant against Trump nor is it a pro-Trump article. As a trusted expert, I want to understand why he was trusted with the highest office in the most powerful nation on earth. This is my perspective of why people voted for him. If you have been following my articles, you know … Read more
Did you know most motorcycle accidents aren’t the fault of the motorcycle driver? Two thirds of all motorcycle fatalities are caused by the car driver. The car driver’s usual response is they just didn’t see the motorcycle until it was too late. The motorcycle driver might have been right, but how did that help the … Read more
Trust and credibility are critically important when we are in a crisis. If you want people to trust you, they have to believe you are capable of managing the crisis and that takes effective communication. The first memories I have of my nephew are gazing at him through a window at the nursery in the … Read more
Your reputation is what people are saying about you behind your back. Shouldn’t you have some control over what is being said? Reputation and trust are two words that are often intermingled. There is a big difference though. Your reputation is a backward view of what has happened, while trust is forward thinking. One affects … Read more