Lea Brovedani: The Trust Architect
Lea Brovedani:
The Trust Architect
Lea Brovedani looking back at us over her shoulder. She is wearing a while blouse

Knowing & Doing

When I was an HR manager, we did competency-based interviews. We wanted examples from people who could show us they could do what they said they could do. This was the first step in finding the right people for the job. Questions were used to find out how they used specific skills and how they approached problems, tasks or challenges…

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Referrals – What you absolutely need to know!

They received a huge stack of speaker applications but when my friend Paula Morand gave the event organizer a call and gave me a glowing recommendation it made all the difference to the people deciding who to hire. I got the keynote and the opportunity to spread my message of trust to a new audience. Paula knows the organization and is well respected by the people in power. She’s seen me present. She knows what I talk about and her referrals are golden. It’s gone both ways. I’ve referred people to Paula and have called and tipped the scale on the plus side for Paula when a colleague who was vacillating on using her services. I have a great deal of respect for Paula and I know she feels the same.

It got me thinking. What do you absolutely need to know to give a good referral? What must you do to get a referral?

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When being Right can be Wrong for Building Trust

View of Landscape from a Bike

Did you know most motorcycle accidents aren’t the fault of the motorcycle driver? Two thirds of all motorcycle fatalities are caused by the car driver. The car driver’s usual response is they just didn’t see the motorcycle until it was too late. The motorcycle driver might have been right, but how did that help the … Read more

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