What do you do when you have to tell your staff information that you may not agree with? The following is an excerpt from Trust ME – Restore Belief & Confidence in an Uncertain World. It gives you tips on how to deliver difficult news.
Do you, like me, have a client that you immediately put into the ‘friend column’? Penny St. Antoine of MCAP is that person for me. Her integrity, intelligence and openness make her someone who is delightful to be around. Penny is Senior Vice President of Single-Family Operations and I got to know her four years … Read more