What do you do when you have to tell your staff information that you may not agree with? The following is an excerpt from Trust ME – Restore Belief & Confidence in an Uncertain World. It gives you tips on how to deliver difficult news.
His shirt was neatly pressed and he stood up when I walked into the interview room. He ran his clammy hands on his trousers before extending one to shake my hand. I would be interviewing this 19-year-old young man for a position with a telecommunication company, and in a region that had high unemployment, this was … Read more