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If you don’t make mistakes, you’re just not trying hard enough. But what do you do when the inevitable happens? What do you do when you or your staff makes a mistake? Mistakes can erode trust, but let’s be very clear: It’s not the mistake that causes distrust; it’s how the mistake is handled. The … Read more
Do you find it easier to figure out who you can trust rather than trying to figure out who trusts you? If you answered yes, then you’re not alone. Look at this bull’s eye below. Write the names of people whom you completely trust in the center of the eye. Move out from the center … Read more
I was driving to get my gardening supplies and drove down a familiar road. The route takes me up a steep hill and on both sides of the street, there are tall trees and shrubs that create a wall of green. You can’t see what is behind the dense shrubbery. When I was driving home, … Read more
I was trying to think of a leader that I respected and didn’t trust. No one came to mind. The two qualities go together like bread and butter, car and driver, or politicians and rhetoric. Perhaps they can exist independently but they are better together. Can you trust someone without respecting him or her? How … Read more
As leaders, our choices shape trust. If we want more trust in our teams, we need to accurately assess competencies – and give people chances to grow to the next level. Here are some keys to do so. Perhaps a vacation is the perfect opportunity to take the kind of risk that builds trust? How … Read more
Last year, a headline in Forbes: Why Trust is the New Core of Leadership. The old power-based leadership model worked in the past but as organizations flatten and become more collaborative, the old model is undermining success. Is it time to make trust a priority?If so, can leaders just ‘decide’ to build trust? How does … Read more
