When I was an HR manager, we did competency-based interviews. We wanted examples from people who could show us they could do what they said they could do. This was the first step in finding the right people for the job. Questions were used to find out how they used specific skills and how they approached problems, tasks or challenges…
Values
Referrals – What you absolutely need to know!
They received a huge stack of speaker applications but when my friend Paula Morand gave the event organizer a call and gave me a glowing recommendation it made all the difference to the people deciding who to hire. I got the keynote and the opportunity to spread my message of trust to a new audience. Paula knows the organization and is well respected by the people in power. She’s seen me present. She knows what I talk about and her referrals are golden. It’s gone both ways. I’ve referred people to Paula and have called and tipped the scale on the plus side for Paula when a colleague who was vacillating on using her services. I have a great deal of respect for Paula and I know she feels the same.
It got me thinking. What do you absolutely need to know to give a good referral? What must you do to get a referral?
Tolerance and Trustworthiness – Finding the better way!
What if we worked at tolerance? I read a post hiding bigotry and hatred by posing it as a fight against political correctness. It was dishonest and untrustworthy. They posited that not accepting their fight against “political correctness” was a sign of intolerance, weakness and dangerous to society because it hides the “real” problems. They weren’t talking about political correctness, which is meant to stand for fairness and open-mindedness, but the new subverted meaning, which is described as a condescending way of talking and elitist principles that wastes time.
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Yoga, Trust and the Art of Life
Did you know that I lived in India for a year from 2011 to 2012? Ric was on an assignment that was supposed to last 3 years which unfortunately was shortened to one year but oh my, what a year. I love India! It was a year where I got to write, speak in exotic … Read more
Politics & Trust
I made a comment to a friend the other day about how people are connecting on Facebook and sharing their opinions on everything political. I said I liked and trusted people more when I didn’t know their politics. I should add I trust people more when their politics are the same as mine. I was … Read more
What 5 World Class Screw-Ups Can Teach You About Trust
It was Eleanor Roosevelt who said, “Learn from the mistakes of others. You can’t live long enough to make them all yourself.” I don’t know about you, but I’d much rather learn from someone else’s screw-up. It’s less painful, and your reputation doesn’t suffer.
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Stop Spinning and Get to Higher Ground
There are lots of great reasons to be trustworthy. For one, high trust companies make more money. Barbara Brooks Kimmel is the CEO and cofounder of Trust Across America-Trust Around the World and their mission is to help organizations build more trust. She created a framework for measuring trust in businesses she calls FACTS. It … Read more
I’m Not Sorry: A Lesson in Apologizing
I was presenting a workshop on trust and doing a section on when and how to apologize, and one of the participants asked for advice. She wanted to know how to apologize to a co-worker who was offended by something she had said. I was preparing to hear something along the lines of “I said … Read more
The Hat Trick
Upstairs on the first landing of our house sits a chest. You can see it as you climb the stairs to our room. On top of it is my Father’s hat. Not the good one he wore if he had to go somewhere special. No, this is the one he wore when he had to … Read more
Truth Telling isn’t Part of Trust (But it’s not OK to Lie)
I’ve often seen people mistake opinions or beliefs for truth telling. If truth is based on verifiable facts, we can determine it is true by researching the evidence. A fact that can be checked out would be: as of 2013, there have been 57 female astronauts compared to 477 male astronauts. Where it falls off … Read more